King of Sea Cucumbers

Shipping Policy

Shipping Timeline

• Food Items: Shipped via USPS Ground (3-5 business days) within 3 days of order placement
• Apparel Items: 3 days for fulfillment, then shipped via USPS Ground (3-5 business days)

Tracking

All shipments include a tracking number provided via email.

Free Shipping

Enjoy free shipping when:

• Your total order amount exceeds $100, OR
• Your order contains 5 or more items

Shipping Restrictions

We currently ship within the United States only. International shipping is not available at this time.

Refund & Return Policy

Inspection Period

Please inspect your order immediately upon arrival. You have 3 days to report any issues.

Eligible Issues

• Damaged products
• Incorrect items received
• Missing items from your order
• Quality concerns

Important Note

Claims will NOT be accepted after 3 days from delivery date.

How to Request a Refund

Contact us within 3 days via:

• Email: kingofseacucumbers@gmail.com
• WeChat: Scan the QR code above or search for DanaKe81

Required Information

When contacting us, please include:

1. Your order number
2. Reason for refund request
3. Clear photos of the product (if applicable)
4. Description of the issue

Processing Time

Approved refunds will be processed within 5-7 business days to your original payment method.

Return Shipping

For damaged or incorrect items, we will provide a prepaid return label. For customer preference returns, return shipping costs are the customer's responsibility.

Terms of Service

Overview

This website is operated by King of Sea Cucumbers. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access the website or use any services.

1. Acceptance of Terms

By visiting our site or purchasing from us, you engage in our "Service" and agree to the following terms and conditions. These Terms apply to all users including browsers, vendors, customers, and contributors of content.

2. Age Requirements

You must be at least the age of majority in your state or province of residence to use this site. If you are a minor, you must have parental consent.

3. Prohibited Uses

You may not use our products or services for any:

• Illegal or unauthorized purpose
• Violation of any laws in your jurisdiction
• Transmission of malicious code, worms, or viruses
• Infringement of intellectual property rights
• Fraudulent or deceptive activities

4. Product Information

• We strive to display product colors and images accurately, but cannot guarantee exact representation
• Product availability is subject to change
• We reserve the right to limit quantities or discontinue products
• Prices are subject to change without notice

5. Account Information

You agree to provide current, complete, and accurate purchase and account information. You must promptly update your information if it changes.

6. Order Acceptance

We reserve the right to:

• Refuse any order at our discretion
• Limit quantities per person, household, or order
• Cancel orders that appear fraudulent or placed by resellers

7. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of King of Sea Cucumbers. You may not reproduce, duplicate, copy, or sell any portion without our express written permission.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or practices of these sites. Please review their policies before engaging in transactions.

9. Disclaimer of Warranties

The service and all products are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind. We do not guarantee that:

• The service will be uninterrupted, timely, or error-free
• Results obtained from using the service will be accurate or reliable
• Product quality will meet your expectations

10. Limitation of Liability

King of Sea Cucumbers, our directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service or products, even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless King of Sea Cucumbers from any claims or demands, including reasonable attorneys' fees, arising from your:

• Breach of these Terms of Service
• Violation of any law or third-party rights
• Use of the service or products

12. Termination

We may terminate or suspend your access to the service at any time, without prior notice, if you fail to comply with these Terms of Service.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

15. Contact Information

For questions about these Terms of Service, please contact us at: kingofseacucumbers@gmail.com

Last Updated: October 26, 2025

Privacy Policy

Information We Collect

When you visit or make a purchase from King of Sea Cucumbers, we collect certain information to provide you with better service.

Device Information

We automatically collect information about your device, including:

• Web browser type and version
• IP address
• Time zone
• Cookies and similar tracking technologies
• Pages visited and interactions with the site

Order Information

When you make a purchase, we collect:

• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number

How We Use Your Information

Order Information is used to:

• Fulfill and ship your orders
• Process payments
• Provide invoices and order confirmations
• Communicate with you about your order
• Screen orders for potential fraud
• Send you information about products or services (with your permission)

Device Information is used to:

• Screen for potential fraud and security risks
• Improve and optimize our website
• Generate analytics about customer behavior
• Assess marketing campaign effectiveness

Sharing Your Information

We share your information with third parties to help us operate our business:

• Google Analytics: To understand website usage patterns
• Payment Processors: To securely process transactions
• Shipping Partners: To deliver your orders

We may also share information to comply with applicable laws and regulations or respond to lawful requests.

Data Retention

We retain your Order Information for our records unless you request deletion. We retain Device Information for a shorter period for analytics and security purposes.

Your Rights

If you are a resident of Europe or California, you have specific rights regarding your personal information:

• Access your personal information
• Correct or update your information
• Request deletion of your information
• Opt-out of marketing communications
• Know what personal data we collect and how we use it

Cookies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our site
• Improve your browsing experience

You can disable cookies in your browser settings, but this may affect site functionality.

Do Not Track

Our site's data collection practices remain unchanged when we receive a Do Not Track signal from your browser.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

California Consumer Privacy Act (CCPA)

California residents have specific rights under the CCPA:

• King of Sea Cucumbers does NOT sell your personal data
• You have the right to know what information we collect
• You can request deletion of your personal information
• You will not be discriminated against for exercising your rights

Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page.

Contact Us

For questions or requests concerning your personal data, contact us at:

Email: kingofseacucumbers@gmail.com

Last Updated: October 26, 2025

Disclaimers & Warnings

FDA Disclaimer

Important: The information and products on kingofseacucumbers.com have NOT been evaluated by the Food and Drug Administration (FDA).

Our products are NOT intended to:

• Diagnose any disease or health condition
• Treat any illness
• Cure any disease
• Prevent any disease

Medical Consultation

Always consult your physician before:

• Taking any health supplements
• Making dietary changes
• Combining supplements with prescribed medications
• Using products if you are pregnant, nursing, or have a medical condition

Product Variability

All dried food products are natural items:

• Products are sold by weight, not by piece count
• Size and quantity may vary between shipments
• Approximate piece count per pound is provided in product descriptions
• Our quality control team ensures consistent quality across all shipments

California Proposition 65 Warning

Quality Assurance

Despite natural variations, we maintain strict quality standards:

• All products are carefully inspected before shipping
• We source from trusted, reputable suppliers
• Products are stored in optimal conditions
• We stand behind the quality of our offerings

Purchase Confidence

We are committed to your satisfaction. If you have any concerns about product quality, please contact us immediately through our customer service channels.

Legal Disclaimer

The statements made on this website are for informational purposes only and should not be construed as medical advice. Individual results may vary. Please use products responsibly and in moderation.

Last Updated: October 26, 2025